Before the webinar starts:

• Access the ZOOM space at least 5 minutes prior to the start of the meeting. This will allow you time to ensure you have the software downloaded, and allow you to adjust:
  • Your computer speakers (make sure the volume is turned on and up)
  • Your microphone
  • Your camera
• We highly recommend using the “test your audio” tutorial that is typically prompted when you first sign-on to a ZOOM webinar.
• For more information on testing your audio, please visit the ZOOM Help Center: https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio

During the meeting / contacting the Host or Speaker:

• If you have questions of the host or speaker, please use the “Question and Answer” – Q&A function in ZOOM.
  • The Q&A function allows the host to address any direct concerns you might have during the webinar, as well as collate and organize questions for the speaker
  • The Q&A function is typically located at the bottom of your screen. Depending on your computer configuration, you might have to “hover” your mouse to see the bar containing the Q&A option. 

General Tips

• If you have a slower internet connection:
  • The quality of the ZOOM webinar may be improved by not sharing your video feed.
  • You may choose to call in from a phone to access the ZOOM audio, while simultaneously watching the presentation from your computer.